At SM RENERGY, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, and safeguard information obtained through our website (smrenergy.co) and other digital platforms.
You may browse our website without providing personal information. Our servers automatically collect limited technical information such as domain names, pages visited, time spent on the site, and general usage statistics. This data helps us analyse website performance and improve user experience. By accessing our website, you consent to our collection of this information.
In certain cases, we may request personal details such as your name, email address, phone number, and mailing address — typically to respond to enquiries, process service requests, or provide access to specific account information.
Any personal information shared with us is used solely to:
On occasion, we may share your email address with trusted partners whose products or services may be of interest to you. You will be provided the option to opt-out of such communications. If no opt-out request is received, you will be deemed to have consented to this sharing.
We may use cookies and similar technologies to improve your browsing experience and deliver personalised content. Cookies are small data files stored on your device to help recognise returning visitors.
You may configure your browser settings to notify or block cookies. However, disabling cookies may affect website functionality. Continued use of our website constitutes consent to cookie usage.
We may occasionally conduct online surveys to better understand visitor preferences and improve services. You will be informed of how collected information will be used at the time of participation.
Providing personal information to SM RENERGY is voluntary and at your discretion. By sharing information, you confirm it is accurate and provided with free consent. If you believe your information was shared without consent, you must notify us within 15 days of submission.
Our website may contain links to external sites. While we aim to partner with trusted platforms, we do not control or endorse the privacy practices of these websites and are not responsible for their content or policies.
By engaging with our services or signing an agreement, you consent to receive communications from SM RENERGY through various channels including SMS, voice calls, email, RCS, and similar platforms.
For any privacy-related concerns or requests, please contact us directly.
